Support
Expect support above and beyond the usual tech support.
The NominumTM Support and Field Operations team is not your typical, run-of-the-mill technical support service. When you deal with Nominum support you can expect service above and beyond the usual tech support.
Each individual on the team has a wide breadth of knowledge and experience with not only DNS and DHCP, but network architectures, systems administration and routing technologies. So when you call about a problem with your DNS or DHCP server, they understand HOW it relates to the other entities and applications running in your environment.
Nominum customers have come to rely on the Nominum team as a valued extension of their internal operations and a partner in ensuring that their services work without fail. It is typical that customers will reach out prior to rolling out an upgrade, adding new features and services to their customers, or even checking on small configuration changes.
Support Website
Need to download software or log a case? Connect with our Support Team live on our Support Site. Learn more
Training
Nominum offers a number of training courses on "how-to" and "best practices" for using our core engines, N2 Platform and applications. To register for classes or see the schedule of what's available, please contact your sales representative or email sales@nominum.com
End-of-Life (EOL) Policy
See Nominum’s EOL policy to help customers better manage their EOL transition. Learn more
Measurement Tools
Three tools, DNSPerf, ResPerf, and DHCPerf deliver accurate performance metrics of Domain Name Services (DNS) and Dynamic Host Configuration Protocol (DHCP) services, all of which are free for download here. Learn more