myi Subscriber Engagement

myi is a revolutionary, value-added service for ISPs to offer to their subscribers to manage their home Internet. Users are able to define the content available and the schedule on which the Internet is allowed to enter their home. Subscribers can customize their home Internet experience though a network-based service, utilizing DNS. myi is provided to the ISP as either a hosted service or in-network in conjunction with the Vantio Caching DNS Platform.

Features

Your customers can:

  • Opt-in to subscribe
  • Choose what content is available via the home network
  • Block unwanted content categories
  • Lock access during certain hours or situations

This network-based service, built on DNS:

  • Covers all devices connected to the home network without software downloads
  • Has no confusing settings and recurring updates
  • Is able to manage your home Internet from anywhere
  • Is secure and protects your online safety against:
    • Virus and malware propagation
    • Typo squatting
    • Phishing and other web-based fraud

Benefits

Increase customer satisfaction through user-centric services

  • Bandwidth and email won’t keep a customer anymore
  • Valuable services equals less churn

Generate added revenue

  • Attract subscribers through differentiated offerings
  • Monthly subscription revenue increases “new business” revenue
  • “Free” access for higher packages drives adoption
    • Increased Average Revenue Per User (ARPU) for existing services

Consistent services across mobile and fixed screens

  • Emphasize your corporate brand and improve customer satisfaction
  • Fully integrated into portal and branded by ISP
  • Positions provider as a “customer-first” organization
  • In line with corporate responsibility expectations
    • Taking care of the customer while maintaining choice

Enhance Internet safety

  • Proactively protecting the family
  • Helping families in their parenting role
  • Covers the proliferation of mobile devices